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Fashion shoppers, decoded

Discover how today’s consumers choose, shop and connect with fashion brands.

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We surveyed hundreds of U.S. consumers to understand how they shop, what influences their decisions and what they expect from fashion brands.

Today’s shoppers are balancing comfort and quality with personalization, sustainability and emerging trends. They are also moving between online and in-store channels and holding brands accountable for the experience they provide.

In this report, we reveal:

What makes shoppers choose – and leave – a fashion brand

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How consumers shop across online and in-store channels

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How fashion preferences differ by age and region

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See what shoppers are wearing, buying, and expecting next.

From comfort and sustainability to personalization and omnichannel shopping, explore the consumer preferences shaping fashion and retail.

Know where to place your next bet

Whether you're preparing for your first launch, refining a product already in market, or getting ready to pitch retailers, Swytchback gives you consumer evidence before you make the investment.